Free Shipping all over India! Shop Now

RAASIL JEWEL

Privacy Policy

Last updated March 25, 2024

We value the trust you place on RAASIL. That's why we insist upon the highest standards for secure transactions and customer information privacy. 

RAASIL brand is registered under Trade Marks Act, 1999 and owned by DHARA JOGIYA as proprietor of RAASIL JEWEL.

This website www.raasil.in is owned and operated by RAASIL JEWEL. based in Ahmedabad, Gujarat, India. By visiting www.raasil.in, you are confirming your agreement to the privacy policies described here. If you do not agree and consent, please discontinue using our services. RAASIL encourages you to periodically review our Privacy Policy to understand our privacy practices. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

As a part of our relationship, we recognise and respect your privacy. That is why RAASIL is committed to protecting your privacy and using the information you share with us responsibly. Our Privacy Policy describes the information we collect about you, why and how we use it as well as your choices and alternative regarding such information.

RAASIL abides by the IT Act 2000 with IT Rules 2011 and other applicable laws that regulate and describe the process of collection, use and act towards personal information.

Collection of Personally Identifiable Information

RAASIL collect, obtain, store, use and transfer different kinds of personal information provided by you via various channels and other automated means (such as cookies, web beacons, pixels, tags, web server logs and other technologies). These get captured when you visit our website, update your profile, access our content, place an order, interact with our emails, participate in a contest, promotion or survey, contact customer support and interact with other RAASIL-related ads, content, tools, widgets or plug-ins. We may also receive personal data about you from various third parties and public sources as mentioned below:

  • Identity Data: Entails information such as your first name, maiden name, last name, username, gender, date of birth, marital status and similar identifiers.

  • Contact Data: Includes your name, email address, billing address, postal address, contact number and other similar details.

  • Demographic Information: Details such as your age, gender and country.

  • Login Credentials: Information related to your password, authentication, and account access.

  • Financial Details: Entails the necessary information required to process your payment such as your bank details, card number, expiration date, etc.

  • Profile Data: Includes your professional interests, wish lists, ring size preferences and other profile-related information.

  • Content: Includes all the content you have shared with us, such as feedback, product reviews, shopping history, photographs, purchase and transaction information or questions.

  • Contacts: Includes information about other people that you provide to us.

  • Career Prospects: Comprises information related to Human Resource practices such as career opportunities, recruitment, employee onboarding, etc.

Information Collected Automatically

RAASIL automatically collects information about your device and how it interacts with us. Some examples include:

  • User Behaviour Data: Includes information about the products purchased, pages visited, features used, emails and ads viewed, the time of day you browse and other similar information.

  • Device Data: Includes information regarding the type of device or browser you use, your device’s operating software, your internet service provider, your device’s regional and language settings and other similar information. It also includes details regarding your device’s location and IP address.

  • Marketing and Communication Data: Comprises your preferences in receiving marketing content from us and our third parties and your communication preferences.

Use And Purpose of Information Collected

The information obtains and collected is used for executing a contract with you or undertaking necessary steps as per your request prior to entering into a contract, which includes:

  • Transacting and providing you with various products and services.

  • Processing and fulfilling orders related to our products and services, and keeping you updated about the status of your order.

  • Managing career opportunities, including recruitment, employee onboarding and other Human Resources-related purposes.

  • Offering customer support, along with the creation and management of your RAASIL account.

  • In our efforts to continually improve our product and service offerings, we collect and analyses demographic and profile data about our user’s activity.

  • Operate, evaluate and improve our business, including developing new products/services; enhance and improve our services.

  • Confirm and manage your orders, track the ongoing processes, provide services such as cleaning, repair and resizing of the products and respond to your queries.

  • Interact with you via email, postal mail, phone, and other means to improve the overall customer experience.

  • Manage your participation in special events, contests, sweepstakes, programs, offers, surveys, and market research.

  • Identify and prevent fraud and other unlawful, illegal activities, claims, and other liabilities.

Security Precautions

  • Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

  • We use a combination of administrative, physical and electronic security technologies, procedures and organisational measures to protect your personal data against loss, destruction, access, modification, distribution of your data and to help protect your personal information from unauthorised access, use or disclosure.

  • We have implemented an array of internal ethical rules for the processing of personal data. Our employees have received special training on the principles of the right to personal data protection and the basic obligations of companies in relation to the applicable IT rules and regulations. In addition, we limit access to your personal data to only those who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

  • The security of your Personal Data is important to us but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its complete protection against all threats.

Keeping You Secure Online

  • When you shop online on our website for the first time we ask for information like email address, name, address, and mobile number. These will be stored in the “my account” if you register while making a purchase to facilitate faster checkout next time.

  • We capture order details to ensure that your products are delivered in time.

  • Any payment information you fill up reaches our Payment Gateway in an encrypted version, through a SSL - a special security layer.

  • We do not save any passwords, but we can help reset it. Remember to keep your RAASIL account password safe! We are not liable for any loss or damage that might arise due to disclosing of the password.

Cookie Policy

  • Our website uses so-called "cookies" and similar tracking technologies (such as web> beacons, pixels, tags, web server logs) to track the activity on our service and store certain information. We use these technologies in order to make our website user-friendly and to enable the use of certain functions, to improve and analyse our service, to display suitable products or for market research.
  • Cookies are small text files. They do not cause any damage to your computer or device. When you visit our website, our web server sends cookies to your device and saved by your browser onto your computer. It allows us to recognise your device when you come back and obtain insights about your usage of our website. This helps us improve the performance and functionality of our services.

Third-Party prominence

We may provide links to third-party sites or services via our website. If you access and use a third-party feature, both we and the applicable third party may have access to and use the information gathered through these features. Some examples of such features include:

  • Brand Pages: We may feature our content on social networks, including Facebook, Instagram, Twitter, and others. Any information you provide to us when interacting with such content on our brand pages on social media will be treated in accordance with this Privacy Policy. Also, if you publicly mention our service or product on a third-party site; for example, use a hashtag associated with RAASIL in a post, we may also feature them on our service.

  • Liking and Sharing: We may embed a pixel that allows you to “like” or “share” content on your Angara account, through social networks such as Facebook, Instagram, Twitter, and others. We may also collect any data you have allowed the third party to share with us such as your user ID, public profile information, email ID, date of birth, friend list and other data.

Phishing safeguard

Identity theft and the practice currently known as ‘phishing’ are of great concern to us. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

Google Analytics, Google Ads and Conversion Tracking

  • Our website uses “Google Analytics”, a web analysis service offered by Google Inc. (“Google”). This service uses cookies to collect and access your data when you visit our website. Google uses this data to evaluate your use of our website on our behalf, create reports on website activity and provide other services related to website activity and internet usage. This information is also shared with other Google services. Google may use this information to contextualize and personalize the ads of its own advertising network.
  • RAASIL has implemented Google Analytics features based on Display Advertising. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

  • Our website also uses “Google Ads,” an online advertising programme by Google Inc. Within the framework of Google Ads, we use conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. If you visit certain pages of this website and the cookies have not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Google Ads customers will get information about the total number of users who clicked on their ads and were directed to the page with a conversion tracking tag. However, they do not get information that allows them to personally identify such users. For more information on Google’s privacy practices, please visit https://policies.google.com/privacy

    Contact Us

    If you have any further questions or comments, you may contact us by:

    WhatsApp: +91-93283-20234

    Email: dhara@raasil.in

     

Compare0